Claim Accountability & Reporting System

Our proprietary system C.A.R.S. is used as a hub for all communications to check the status of ROs. Every comment is sent instantly via email to keep everyone up to date.

Claim Accountability

Our online claims system is the hub for all of our communications. It allows the warranty admin, dealership personnel, and management to always have a single dashboard to check the status of claims and communicate on them as needed.

Every comment in C.A.R.S. is also sent instantly via email, allowing everyone to stay up to date even when away from a computer.

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CARS Email

Email Alerts

Every time a compliance issue is logged into to C.A.R.S. an email is automatically sent to the advisor, tech, and management that worked the RO. Replying to this email will log the reply back into C.A.R.S. ensuring everyone is always on the same page.

Reporting System

Our powerful reporting engine allows you to quickly view the number of ROS logged, what compliance type they are, and which techs and advisors are showing up on the troublesome claims.
Spot trends that need correction and prevent them from happening in the future.
resporting system
automatic reports

Automatic Reports

C.A.R.S. will automatically email nightly and weekly reports with the claims status, a summary of what’s been happening with your warranty, reporting on what type of issues we are seeing, and which techs and advisors were responsible for those claims

To get started, the link to download the C.A.R.S. APP can be found in a similar email to the one below.

get started

Ask questions, add additional details to existing claims, attach files and photos directly in the app.

ask questions

Check the status of your ROS, claims and compliance from the convivence of your cell phone.

check status

Save time and maximize efficiency by responding to your Warranty Admin on the go anytime, anywhere.

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