Sprinter Warranty Processing, Training, Auditing

Sprinter Warranty Processing, Training, Auditing

Sprinter Warranty Experts

Mercedes-Benz Sprinter Commercial Vans is a Division of Daimler AG. The length and type of warranty repairs that would apply for the Mercedes-Benz automobiles, are somewhat different for the Sprinter Van.

AWN will use the Sprinter dealer's computer system to book out warranty claims. Checking the Vehicle Master Inquiry (VMI) for each VIN is absolutely necessary before we book out any type of repair going through warranty. The VMI will confirm that the Sprinter is registered with MBUSA, if there are open recalls, the history of the vehicle and other important information that is unique to the VIN. AWN utilizes WIS, ASRA, and ASRA-Local to look up work instructions, labor operations, and damage codes. We also use Star TekInfo to access Xentry Tips to Locate LI documents for specific repairs.

We take a great deal of care to stay current and on top of the most accurate warranty information possible, by attending the monthly warranty webinars, taking classes through the Learning Link, contacting Warranty Services Group, and working with the Area Operations Managers (AOM's).

So in case you can't tell, we know Sprinter warranty and would love to handle yours. Please click on one of the links below to find out more about how we can help you navigate the seas of warranty to get the money you deserve.


Automotive Warranty Claims Processing


Whether temp care or full outsourcing, we’ve got your back.

Automotive Warranty Audits


Find mistakes you don’t know exist before the manufacturer does.

Automotive Warranty Compliance Training


Let us show you how to fix your costly mistakes onsite, offsite, or online.

Automotive Warranty Compliance Software


Resolve non-compliant ROs with our proprietary software